At CraftDee, we want you to be satisfied with your purchases. Please read our returns policy below:
Digital Products
- Due to the nature of digital products, we cannot accept returns or offer refunds on items such as invitations, banners, wrappers, or other downloadable content.
Non-Custom Items
- If you are not fully satisfied with a non-custom item, you can return it within 30 days of purchase for a full refund, minus shipping costs. The product must be unused and in its original condition.
Custom Items
- Custom products (such as personalized mugs, custom t-shirts, etc.) cannot be returned or refunded.
To initiate a return, please contact us at contact@craftdee.com with your order number and details of the return request."